Privacy Policy

This Privacy Policy explains how OpenPlay Fest, an online casino affiliate website operated through openhousefestival.ca, collects, uses, discloses, and protects personal information. It applies to visitors, users, and other individuals who interact with the website, with additional rights applying where required by Canadian privacy laws or the GDPR.

Data We Collect

We collect information you voluntarily provide, such as name, email address, and any messages submitted through our contact forms, together with technical data including your IP address, browser type, device specifications, pages viewed, and referral source. This data is used to operate, secure, analyze, and enhance the OpenPlay Fest site, respond to inquiries, deliver relevant content, and measure affiliate referrals, and is handled only for purposes a reasonable person would deem appropriate under Canadian privacy law.

Cookies and Tracking

OpenPlay Fest uses strictly necessary cookies to enable core site functions. With proper notice and consent, we also place analytics, preference, advertising and affiliate‑tracking technologies to remember your settings, understand usage and attribute referrals. You may adjust or withdraw consent via our cookie controls or browser settings, and any behavioural advertising is presented with a clear opt‑out option.

Affiliate Links Disclosure

OpenPlay Fest includes links to third‑party casino, betting and gaming sites run by independent providers. When you click an affiliate link or complete a qualifying action we may earn a commission or other commercial benefit, but this does not affect the price you pay and does not influence our reviews, rankings or editorial opinions. After you leave our site, the provider's own privacy policy governs your data.

Third-Party Services

OpenPlay Fest utilizes third‑party providers for web hosting, analytics, cookie management, security, email delivery and affiliate‑link tracking, and these providers may process limited user data in accordance with their own privacy policies. Information may also be disclosed when required by law, to protect rights or safety, to prevent fraud, or to complete a business transaction, and we implement reasonable safeguards with each service provider.

Data Retention

OpenPlay Fest retains personal data only for the period necessary to achieve the purposes outlined in this policy, including transaction processing, security monitoring, dispute resolution, and compliance with Canadian legal requirements. Once the retention period expires, the data is either permanently destroyed or anonymized, except for copies retained in backup systems for a limited time as required by law.

Your Rights (GDPR / Local Law)

You may request access to the personal information we hold about you, ask us to correct any inaccurate or incomplete data, withdraw consent where processing relies on consent, and raise a concern or complaint about our handling of your information, in line with Canadian privacy guidance. If the GDPR applies, you also have the right to request erasure, restriction of processing, data portability, objection to processing, and to lodge a complaint with the relevant data‑protection authority, even when the organization is located outside the EU but offers services to or monitors individuals in the EU.

Contact for Privacy

For any privacy‑related inquiries, access or correction requests, consent withdrawals, or complaints, please email [email protected] with sufficient details to identify your request securely. We may require identity verification before providing information or making changes, and we will process your request within the timeframe mandated by applicable privacy legislation.